FAQ'S
1. What materials are your hijabs made from?
Our hijabs are crafted from high-quality fabrics, including chiffon, cotton, jersey, and silk, ensuring comfort, breathability, and durability.
2. How do I choose the right hijab for me?
We recommend considering the occasion, season, and personal style. Lightweight fabrics like chiffon are great for formal events, while jersey and cotton are perfect for everyday wear.
3. How long does shipping take?
Domestic orders typically arrive within 3-7 business days. Express shipping is available for faster delivery. International orders take approximately 7-14 days.
4. Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery.
5.What is your return/exchange policy?
We accept returns and exchanges within 14 days of delivery, provided the hijab is unused and in its original packaging. Sale items cannot be returned.
6.How do I care for my hijab?
For best results, hand wash your hijab in cold water or use a delicate machine cycle. Avoid harsh detergents and let it air dry to maintain fabric quality.
7. Can I cancel or modify my order after placing it?
Orders can be modified or canceled within 24 hours of purchase. After that, processing begins, and changes may not be possible
8.How can I contact customer support?
You can reach us at rouhalhijab@gmail.com / +923094237486 or through the contact form on our website. We’re happy to help!
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